BridgestoneHRS’s Denials Management Software includes an integrated user Time Tracking and Productivity Module.
This optional feature automatically tracks how long a user is on the system and the number of accounts “worked”. With the use of the “AWAY” button, very accurate productivity statistics are automatically calculated and saved.
Statistics are stored at the user level tracking how many “worked”, denied claims are paid or denied a second or third time. Management will know exactly how effective each staff member is in actually resolving Denied Claims.
This module can become part of the “Continuous Quality Improvement” process where more effective employees can share their individual work processes with the less effective employees.
With the use of the “Employee Productivity Trend Graphs” it is easy to track and display if user’s are improving their work processes over time.
For more information on BridgestoneHRS’s Denials Management Software and the User Productivity module, contact Wayne Gill at (619) 920-6147 or firstname.lastname@example.org.